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Fraud & Scam Information

The Office of the Attorney General is pleased to provide summary tips and resources for consumers and businesses alike on many of West Virginia’s consumer protection laws. This page is designed to be a one-stop resource for information about how consumers can protect themselves, where to go for help from the Office’s Consumer Protection Division, and how to avoid the latest scams.

You have options

Consumers who believe that they have been the victim of unlawful practices in the purchases of goods and services are first encouraged to fill out the appropriate form and return it to the West Virginia Attorney General’s Consumer Protection Division.

OPTION #1

Download and print the forms, fill it out by hand, and mail it (with any copies of documents related to the complaint) to: Office of the Attorney General, Consumer Protection Division, PO Box 1789, Charleston, WV 25326-1789

OPTION #2

Download and fill out the appropriate PDF form, and e-mail the form and any additional documents related to the complaint in PDF format to [email protected]. (25MB limit on attachments)

OPTION #3

Fill out an online version of the General Consumer Complaint form.

DO NOT CALL LIST

The National Do Not Call Registry offers free registration services for consumers, to prevent telemarketers from calling home or mobile phones.

Register your phone number online at www.donotcall.gov or by calling 1-888-382-1222.

31 days after you register, if you are still receiving unwanted calls, you may file a report to the Federal Trade Commission online or by calling 1-877-382-4357.

Report unwanted calls to the FTC. 

Verify your registration.

Register your phone.

SIGN UP FOR SCAM ALERTS FROM FROM THE OFFICE OF THE ATTORNEY GENERAL